Privacy Policy
Your privacy is important to us. It is Voixtel's policy to respect your privacy regarding any information we may collect from you on the site.
We operate in accordance with the Data Protection Law (13.709/2018), which provides guarantees of privacy, confidentiality, retention, protection of fundamental rights of freedom, and the free development of the individual's personality. Additionally, we respect the Federal Constitution of the Federative Republic of Brazil, the Consumer Protection Code (Law 8.078/90), and the Civil Framework of the Internet (Law 12.965/14).
We only request personal information when we truly need it to provide you with a service. We do this by fair and lawful means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.
We make clear the reason for collecting your information and how it will be used, as everything is done for proper general management.
We only retain the information collected for as long as necessary to provide the requested service. When we store data, we protect it using commercially acceptable means as per current legislation to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We do not share personal identification information publicly or with third parties, except by legal determination.
Our site may have links to external sites that are not operated by us. Therefore, we are not responsible for any damages caused by third parties. Be aware that we have no control over the content and practices of third-party sites and cannot accept responsibility for their respective privacy policies.
As a consumer, you are free to refuse our request for personal information, understanding that we may not be able to provide some of the desired services.
Your continued use of our site will be considered as acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us through our form
Our policy is constantly updated.
It is hereby noted that the data subject is aware that the content of this Privacy Policy may be changed at Voixtel's discretion, without notice or notification. In case of changes, the modifications will take effect from the moment they are made available on the site.
The Voixtel site is not responsible if you use your data incorrectly or inaccurately, and is exempt from any responsibility in this regard.
Cookie Policy
What are cookies?
As is common practice with almost all professional websites, this site uses cookies, which are small files downloaded to your computer to enhance your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, although this may downgrade or 'break' certain site functionalities.
How do we use cookies?
We use cookies for various reasons, detailed below. Unfortunately, in most cases, there is no industry standard option to disable cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether you need them or not, in case they are used to provide a service you use.
Disabling cookies
You can prevent the setting of cookies by adjusting the settings on your browser (consult your browser's Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in disabling certain functionalities and features of this site. Therefore, it is recommended that you do not disable cookies.
Cookies we set
- Account-related cookies: If you create an account with us, we will use cookies for managing the registration process and general administration. These cookies will generally be removed when you log out of the system, but in some cases, they may remain afterward to remember your site preferences after logging out.
Account-related cookies: If you create an account with us, we will use cookies for managing the registration process and general administration. These cookies will generally be removed when you log out of the system, but in some cases, they may remain afterward to remember your site preferences after logging out. - Login cookies: We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access resources and areas restricted to logged-in users.
Login cookies: We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access resources and areas restricted to logged-in users. - Email newsletter cookies: This site offers email newsletter or subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for registered/not registered users.
Email newsletter cookies: This site offers email newsletter or subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for registered/not registered users. - Survey cookies: Periodically, we offer surveys and questionnaires to provide useful information, tools, or to better understand our user base. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.
Survey cookies: Periodically, we offer surveys and questionnaires to provide useful information, tools, or to better understand our user base. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages. - Form cookies: When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember user details for future correspondence.
Form cookies: When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember user details for future correspondence. - Site preference cookies: To provide a great experience on this site, we provide functionality to set your preferences on how this site operates when you use it. To remember your preferences, we need to set cookies so that this information can be retrieved whenever you interact with a page affected by your preferences.
Site preference cookies: To provide a great experience on this site, we provide functionality to set your preferences on how this site operates when you use it. To remember your preferences, we need to set cookies so that this information can be retrieved whenever you interact with a page affected by your preferences.
Third-party cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this site.
- This site uses Google Analytics, which is one of the most widespread and trusted web analytics solutions, to help us understand how you use the site and how we can improve your experience. These cookies may track items such as how long you spend on the site and which pages you visit, so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
- Third-party analytics are used to track and measure the use of this site so that we can continue to produce engaging content. These cookies may track items such as the time you spend on the site or the pages visited, which helps us understand how we can improve the site for you.
- From time to time, we test new features and make subtle changes to how the site appears. While we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, while we understand which optimizations our users appreciate the most.
- As we sell products, it is important for us to understand statistics about how many visitors to our site actually make purchases, and therefore, this is the type of data these cookies will track. This is important for you as it means we can make business forecasts accurately, which allows us to analyze our advertising and product costs to ensure the best possible price.
User Commitment
The user agrees to make proper use of the contents and information that the Voixtel site offers and with a non-limiting, but not limited character:
- A) Not to engage in activities that are illegal or contrary to good faith and public order;
- B) Respect all national or international laws to which Brazil is a signatory;
- C) Not to disseminate propaganda or content of a racist, xenophobic nature, gambling, games of chance, any type of illegal pornography, terrorism advocacy, or against human rights;
- D) Not to cause damage to the physical (hardware) and logical (software) systems of the Voixtel site, its suppliers, or third parties, to introduce or disseminate computer viruses or any other computer systems;
